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THIS COURSE INCLUDES
  • 14 lessons
  • Downloadable PDF & Excel materials
  • Real utility rate design examples
  • Review questions in each module
  • NASBA-compliant final exam (5 questions)
  • Certificate of completion (2.00 CPE)
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Co-op & Utility Rate Study Fundamentals: Revenue Requirements, Cost of Service & Rate Design

Revenue Requirements · Cost-of-Service Analysis · Rate Design · Board Decision-Making

A practical introduction to the electric ratemaking process — how revenue requirements are built, how costs are allocated across customer classes, how rates are designed, and what questions boards and management should ask when reviewing or approving a rate study.

★★★★★  5.0
2

CPE Hours

|  Self-Paced Video
|  Basic Level
|  NASBA Registered
▶ Watch Free Course Preview

Electric rates don't appear out of thin air. They're the end result of a carefully structured process that starts with a revenue requirement, flows through a cost-of-service study, and ends with a rate design that allocates costs fairly across customer classes. This course walks you through that entire process in plain language.

You'll learn how financial and operational inputs drive rate adjustments, how the rate of return on infrastructure investments is determined, and how rate design choices affect customer behavior, revenue stability, and fairness. The course also addresses what board members and management should be asking when reviewing or approving a rate study — a practical perspective that helps govern the process, not just observe it.

Examples from public power, cooperatives, and municipal utilities are included throughout to ground the concepts in real utility practice.

‍

Understand How Electric Rates Are Really Built

About This Course

Who This Course Is For

  • Finance and accounting staff new to utility ratemaking
  • Board and council members reviewing rate study results
  • Operations and engineering staff involved in cost allocation discussions
  • New employees in utility finance or regulatory roles
  • Consultants and analysts building foundational rates knowledge
Your Instructor

Taught by a Nationally Recognized Utility Accounting Expert

Russ Hissom, CPA
Principal, UtilityEducation.com · 35+ Years of Industry Experience
Russ Hissom is a national utility accounting and rate expert with 35+ years of hands-on experience helping electric cooperatives and utilities improve accounting processes, strengthen financial performance, and design fair, sustainable rates. He has provided expert witness testimony before FERC, state commissions, and in arbitration proceedings — and has trained 1,000+ utility and cooperative finance professionals nationwide.
Learning Objectives

This Course Will Provide You With the Knowledge To

✓

Identify the components of the revenue requirement and explain how they drive the need for rate adjustments

✓
Understand high-level cost-of-service and rate design principles
✓
List the key questions management and boards should ask when evaluating a revenue requirement and its impact on rates
✓
Understand how rate design choices affect customer behavior, revenue stability, and fairness
✓
Explain how costs are allocated across customer classes in a cost-of-service study
✓
Describe how electric rates are developed from cost inputs and customer data
The Learning Experience

How You'll Learn

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Short Lessons, Not Long Lectures - Focused video lessons you can fit around your workday.
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Interactive Videos - Questions, activities and interactive content inside each video keep you engaged.
✓
Hands-On Practice - Exercises let you test your judgment and reinforce key points.
✓
Job-Ready Toolkits - Downloadable tools and guides for future reference or on the job.
✓
Practical Applications - Apply concepts to realistic situations.
✓
Built-In Reinforcement - Review questions throughout the course support retention of the material.
Student Feedback

What Our Students Say

"Very good overview of the introduction to the electricity business. I just recently started a job with a utility and am taking some courses to learn as much as possible. Will definitely be taking another course!"
— Jennifer
"This was an incredible overview! I cannot wait to share this with others. I LOVED how you explained things. You have great speaking and explanation skills."
— Nicole
"I came looking for an introduction to utilities course and I'm glad I took this one. Russ explained everything really well. I will be taking more courses!"
— Kritant
Course Curriculum

What You'll Learn

Course Accreditation

Course #
FT-1
Area of Study
Finance-Technical
Delivery
QAS Self Study
Prerequisites
None
Last Reviewed
9/16/26
Passing Grade
70%
Adv. Preparation
None
Program Level
Basic
2
NASBA CPE Credits

Course materials are provided for informational and educational purposes only. They do not constitute legal, accounting, or professional advice. Users should consult their own qualified legal, accounting, or other professional advisors regarding their specific circumstances.

Course Overview & Materials

Course orientation, learning objectives, and downloadable course materials. | 1. Welcome to Rate Study Fundamentals- Lesson Menu / Index | 2. Course Overview | 3. Learning Objectives | 4. Course Materials Download | 5. Course Goals

The Process for Developing Electric Rates

Walk through the complete electric ratemaking process — from revenue requirements and cost-of-service analysis to rate design and customer billing. | 1. Introduction to Electric Ratemaking | 2. Review Questions — Part 1

Board Members — Questions to Ask About Rate Studies

Identify the key questions boards and management should ask when evaluating a rate study — and understand the answers that drive sound decisions. | 1. Questions and Key Information for Sound Rate Study Decisions | 2. Review Questions — Part 2

Course Wrap-Up & Final Exam

Review key takeaways and pass the final exam to earn your 2.00 CPE certificate.- | 1. Course Summary & Key Takeaways | 2. Course Evaluation | 3. Final Exam

Inside the Course

See the Course in Action

Co-op & Utility Rate Study Fundamentals: Revenue Requirements, Cost of Service & Rate Design
Common Questions

Questions You May Have

What is included and how long do I have access?
All video lessons and course downloads are included. Course access is for 12 months from the date of purchase. Materials are in PDF and Excel formats.
Are courses eligible for NASBA CPE credits?
Yes. This course is approved for 2.00 CPE credits through NASBA. Upon passing the final exam (70% or better), you'll receive a Certificate of Completion that meets NASBA documentation standards.
What if I have more questions?
We welcome your questions anytime. Emailruss.hissom@utilityeducation.com or call 608-628-4020.
Will this help me understand my utility's rate consultant or model?
Yes. You'll understand revenue requirements, cost-of-service allocation methods, and how decisions affect customer rates — giving you the foundation to ask the right questions and interpret results confidently.
Does the course include rate design examples?
Yes. Examples from public power, cooperatives, and municipal utilities are included throughout to ground the concepts in real utility practice.
Is this a good fit for board members?
Yes. The course includes a dedicated module on the questions boards and management should ask when evaluating a rate study. It's part of the Board Member Career Track for this reason.

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